Remote Support is vital in today’s workplace, as it is a quick and convenient way to connect to sites that are in another building or location, or even just down the hall. Unlock user accounts, reset passwords, organizational units and groups, and edit group policies from one interface.Remote Computer support is one of the most important tasks for IT Support and Help Desk and in this article we are going to Review Dameware and its features to see how it can help your business and team! Intro Restart services & processes, edit registries, view & clear event logs, and more. Troubleshoot remotely without initiating full remote control sessions. Perform Windows administration tasks remotely With the included mobile app, you can provide support from an Android smartphone or tablet, or iOS device such as an iPhone or iPad. Support end-users from your iOS® and Android™ device

Manage users and permissions with Active Directory® synchronization, create and share global host lists, and control and activate licenses. Provide remote support to users anywhere, with the DameWare Central Server & Internet Proxy.Ĭentrally manage users, licenses and host lists Securely access computers outside the firewall Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote support software for Windows®, Mac OS® X and Linux® computers.

Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support.

Dameware remote support 10 full